Mac & Wild Kits Delivery Promise
PLEASE NOTE - DIRTY BRUNCH BURGER KITS ARE DELIVERED FRIDAY ONLY, READY FOR WEEKEND BRUNCHING.
VENIMOO KITS ARE DELIVERED TUESDAY - FRIDAY.
Any queries relating to your order please contact firstname.lastname@example.org
We deliver to anywhere in UK*, using the FedEx network. We will notify you when your order has been picked up by the courier and will update you with each step of your order’s journey by email.
All packages are sent with ice packs to keep them cool for at least 2 days. We pay for a 24 hour service but they may be delivered up to the 48 hour window.
Postage Surcharges & delay restrictions
Highlands & Islands, Northern Ireland, Scilly Isles, Isle of Man and the Channel Islands)
* Unfortunately orders to the Highlands & Islands, Northern Ireland, Scilly Isles, Isle of Man and the Channel Islands have an extra charge from the courier – please see below. We post out on the same express service as the rest of the UK, but due to the remoteness of these locations, we cannot guarantee the courier can always achieve these deliveries in under 48 hours. Therefore, we are unable to accept liability for any late deliveries to these areas and cannot issue any refunds on goods that may have perished. This is the policy of the courier not our own. We understand and regret that such surcharges and inability to guarantee, it may make the kits prohibitive to these locations. We are working to find an alternate solution for these addresses as we would love for our kits to be more accessible and affordable to all.
Highlands & Islands £20.35 + VAT
Northern Ireland, Scilly Isles, Isle of Man £23.35 + VAT
Channel Islands £45.80
Venimoo Kit Deliveries
Deliveries are made Tues – Fri (courier may deliver on Sat if they miss your order on a Friday). All deliveries are charged at £4.99 per kit (plus surcharges for the above locations)* and due to arrive before 6pm.
Orders received by 9am will be posted the same day. Orders made between 9am Thurs – 9am Mon will be dispatched on Monday afternoon.
Dirty Burger Brunch Kit Deliveries
Deliveries are made FRIDAY ONLY (although courier may deliver on Sat if they miss your order on a Friday). All orders received by 9am on a Thursday will be posted out Thursday for delivery Friday, ensuring you have your kit in time for weekend Brunch.All deliveries are charged at £4.99 per kit (plus surcharges for the above locations)* and due to arrive before 6pm.
The below is a guide of expected delivery day dependent upon when you place your order. Please note, during the current climate, we are unable to provide guarantees but we do our utmost to meet these targets.
|Orders before 9am||VENIMOO KIT||DIRTY BRUNCH BURGER KIT|
In order to get the freshest quality product to your door we have decided to send the burgers and brioches as a frozen product. If you are not cooking straight away, please refrigerate your goods on arrival. If you decide to refrigerate, please consume within 4 days of dispatch (usually 3 days from arrival).
The contents are not suitable for home freezing.
We use eco-friendly packing from Puffin Packaging to send the produce. Your kits will arrive in a cardboard box with lambswool insulation. The wrapping of the lambswool is 100% recyclable along with the ice packs – if you choose not to keep the ice packs for future use, you can just empty the pure water down the drain and put the wrapping into the recycling. The lambswool just goes into your food waste or compost heap.
The containers are made from a 100% recyclable polypropylene. They can be kept for future use or put into your recycling.
We are working on more environmentally friendly packaging for the brioche and the meat. Right now we vacuum pack the meat to ensure it arrives in top condition. The bread is packed in plastic to prevent any damage from condensation.